Customer Reviews

We let our customers do the talking. Below are genuine Google reviews from homeowners, landlords and businesses across Tyne and Wear and County Durham who have used WindowFix for misted double glazing, window and door repairs and emergency boarding up.

 
 
 
 
  EXCELLENT  
  
 Based on 25 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Tim Joy 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Just had our large front window replaced by Ian. Lovely bloke to deal with, very professional and respectful of the house - wiping feet each time they enter, taking care not to damage anything etc. Will definitely be my go to for any future services I require in this space. Chris
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Olwyn Hayes 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Wow wow wow I cannot recommend highly enough. This business service is second to none. The owner came out to give us a estimate for 2 window pane replacements the same day we rang. We agreed the price and one week later all done and dusted. He was quick and thoughtful regarding protecting painted areas and very tidy. I’m more than happy with the service and the price and definitely recommend.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Maggie James 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Speedy same-day service and everything fixed very quickly at an excellent price. Highly recommended.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Rebecca Roy 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Had a late night issue with my front door not closing, couldn't of been more helpful if he tried gave him a ring to see if he could fix it and he instead video called to see if it could be something he could fix over the phone and he did. 5 star service would 100% reccomend!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Linda Miller 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Amazing service, drove 15 miles to what turned out to be only a jammed window handle & did not charge, not even for his fuel, very kind! Would highly recommend!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Craig Dalziel 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Called this morning after wind nearly ripped the patio door off the hinge. Spoke at 8.30 and door was fixed by 5.45pm.

Speedy service, cost effective and saved us a fortune. Thanks again!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Andrea Wheatley 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Used this company twice now. We have had two windows repaired with new units. Excellent job done, great price. Top lad, friendly, polite and professional.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Kenny Collins 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Thanks lads. Fixed 2 doors for me a day after I contacted them. Very reasonable rate.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Andrew purdy 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Absolutely first class service ian is very professional and polite no messing about straight on with the job left my place tidy
Could not open my window it was causing me distress as I am disabled
Ian sorted the problem very quickly and quoted a very reasonable price
Best money I have ever spent
Any problems with windows contact window  fix make no mistake you will not be disappointed
Very highly recommended
Wish I could give 10 stars
Will use again in future
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Armin Kakavand 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I had a leaky sliding door for months. I had tried everything I could think of to fix it with no luck.. called window fix repairs around 9am Monday and the lovely gentleman turned up in 15mins.. he fixed the issues within half n hr! Couldn’t have asked for a better service.
  
 
  
 
 
 
  
 
 Verified by Trustindex  
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
 
 
  
 
 
 

Why Homeowners Across the North East Choose Us

We're a genuinely local repair firm — not a national call centre. Here's what our customers tell us they value most:

• Rated 5.0 out of 5 on Google from 25 real customer reviews.
• Nearly 30 years' experience repairing uPVC windows and doors across Sunderland, Newcastle, Durham and the wider North East.
• No call-out charge and No Fix – No Fee — honest, upfront pricing with no surprises.
• Fast and reliable — same or next-day for most repairs, plus 24/7 emergency boarding-up.

Had a repair carried out by us?

Reviews from real customers help other people in the North East find an honest local repair firm. If we have fixed your windows or doors, we would be very grateful if you left us a review on Google.

Need a repair yourself? Call us on (0191) 5334433 for friendly advice and a free estimate.